Personalized Customer
Service
At Big Boulder, we have never believed that you
can provide proper customer service through
automated means. While support via email, live
chat, and online FAQ’s are preferred by some,
everybody needs a live person to talk to
sometimes. Every customer of Big Boulder gets
their very own living, breathing account rep
that is always available to discuss campaign
reporting, account changes, or just have a
friendly knight-versus-dragon chat.
We know that today’s smaller budget advertisers
have a hard time getting any real support from
the search and advertising dragons. At Big
Boulder, we still believe the old values of
personalized service are still the best.
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